Resume

Patricia J. Ayers
(919) 741-5271

Business Manager/Web Site Developer, Carolina Web Solutions, Chapel Hill, NC: 2000 to 2008

• Produced and maintained multiple small business web sites for clients
• Handled all administrative duties, including phones, bookkeeping, invoicing, correspondence, tax preparation
• Managed marketing, advertising and sales

Office Manager, Largent Consulting Engineers, Chapel Hill, NC: 1999 to 2000

• Receptionist and admin support for two principals and seven engineers
• Maintained highly organized paper flow and filing system
• Handled and routed all external communications: phone, mail, email, fax
• Designed and maintained company web site

Office Manager, Ocutech, Inc. (manufacturer of high-tech vision devices), Chapel Hill, NC: 1998 to 1999

• Directed all office operations, supervised four employees
• Handled all written correspondence with customers and distributors
• Provided expert customer service by telephone
• Managed customer database
• Provided administrative support to senior management
• Maintained company web site

Office Administrator, FOCUS, Inc. (non-profit which runs camps for teenagers), West Tisbury, MA: 1993 to 1998

• Handled all receivables and associated bookkeeping and accounting
• Served as Registrar for all camps and programs, managed database
• Provided administrative support to senior management
• Handled client phone inquiries and receptionist duties
• Assisted with writing and editing of correspondence and other copy
• Designed and maintained company web site

Software Expertise: Word processing, spreadsheets, database management, bookkeeping, Web site design, Web graphics. Microsoft Word, Excel, Access, Outlook, QuickBooks, Dreamweaver Fireworks.

Education: State University of New York at New Paltz, 1976, Pace University, 1980

References provided upon request.