Resume

Patricia J. Ayers
132A Forsyth Drive
Chapel Hill, NC 27517
(919) 370-4284

Business Manager/Web Site Developer, Carolina Web Solutions, Chapel Hill, NC: 2000 to 2008

Produced and maintained multiple small business web sites for clients
Handled all administrative duties, including phones, bookkeeping, invoicing, correspondence, tax preparation
Managed marketing, advertising and sales

Office Manager, Largent Consulting Engineers, Chapel Hill, NC: 1999 to 2000

Receptionist and admin support for two principals and seven engineers
Maintained highly organized paper flow and filing system
Handled and routed all external communications: phone, mail, email, fax
Designed and maintained company web site

Office Manager, Ocutech, Inc. (manufacturer of high-tech vision devices), Chapel Hill, NC: 1998 to 1999

Directed all office operations, supervised four employees
Handled all written correspondence with customers and distributors
Provided expert customer service by telephone
Managed customer database
Provided administrative support to senior management
Maintained company web site

Office Administrator, FOCUS, Inc. (non-profit which runs camps for teenagers), West Tisbury, MA: 1993 to 1998

Handled all receivables and associated bookkeeping and accounting
Served as Registrar for all camps and programs, managed database
Provided administrative support to senior management
Handled client phone inquiries and receptionist duties
Assisted with writing and editing of correspondence and other copy
Designed and maintained company web site

Software Expertise: Word processing, spreadsheets, database management, bookkeeping, Web site design, Web graphics. Microsoft Word, Excel, Access, Outlook, QuickBooks, Dreamweaver.

Education: State University of New York at New Paltz, 1976, Pace University, 1980

References provided upon request.